Troubleshooting

If you don't see the consent prompt when expected:

• Verify that you haven't already provided consent for that combination of app and scope(s). Use the /grants endpoint to see which grants have been given and to revoke grants.
• Check the settings for prompt, consent, and consent_method in the Apps API table.
• Make sure that in your app configuration, the redirect_uri is an absolute URI and that it is whitelisted by specifying it in Trusted Origins.
• If you aren't using the default authorization server, check that you've created at least one policy with one rule that applies to any scope or the scope(s) in your test.
• Check the System Log to see what went wrong.